Monday

Sprint boots high-maintenance customers

The third-largest wireless carrier sent letters dated June 29 to the dumped clients stating: "The number of inquiries you have made has led us to determine that we are unable to meet your current wireless needs," according to reports.The disconnected customers called customer service an average of 25 times a month, a rate 40 times higher than average customers, according to the Wall Street Journal. [link]

No comments: